Privacy Policy of Buck Masons

At Buck Masons, we take the privacy and security of your personal information very seriously. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website (buckmasons.com) and purchasing our products. By accessing or using our services, you agree to the terms of this policy.

Information We Collect

Personal Information

When you interact with our website, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, shipping and billing addresses, and payment details (e.g., credit card information) when you place an order. This information is necessary to process your purchases, deliver your orders, and communicate with you about your transactions.

Non-Personal Information

We also gather non-personal information about your use of our website, which does not directly identify you. This includes data such as your IP address, browser type, operating system, the pages you visit on our site, the time and duration of your visits, and the links you click. This information is collected through cookies, web beacons, and other tracking technologies to help us understand how users interact with our website, improve our services, and enhance your browsing experience.

How We Use Your Information

Order Processing and Fulfillment

The personal information you provide is primarily used to process your orders, including verifying your payment details, arranging for shipping, and delivering your purchased items. We may also use this information to send you order confirmations, tracking updates, and notifications about any changes to your order.

Communication

We may use your email address or phone number to communicate with you about your orders, respond to your inquiries, and provide customer support. With your consent, we may also send you marketing communications, such as newsletters, promotional offers, and information about new products or services. You can opt out of these marketing communications at any time by following the unsubscribe instructions included in the emails or by contacting us at [email protected].

Website Improvement

The non-personal information we collect helps us analyze trends in user behavior, identify areas for improvement on our website, and tailor our content and offerings to better meet your needs. For example, we may use this data to optimize the layout of our website, improve the search functionality, or develop new features that enhance your shopping experience.

Fraud Prevention and Security

We use your information to detect and prevent fraud, protect our website and business from unauthorized access or misuse, and ensure the security of our users’ data. This may involve verifying your identity, checking for unusual transaction patterns, and complying with legal obligations related to fraud prevention.

How We Protect Your Information

We implement a variety of security measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include encryption of sensitive data (such as payment details) during transmission and storage, secure server infrastructure, access controls to limit who can view your information, and regular security audits and updates to our systems.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data, but we are committed to continuously improving our security practices to minimize the risk of unauthorized access.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing orders, and providing our services. These service providers are contractually obligated to use your information only for the purposes for which they are hired, and they are required to maintain the confidentiality and security of your data.

We may also disclose your information if required by law, such as in response to a court order, subpoena, or other legal request, or to protect our rights, property, or the safety of our users or others.

Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days, and may ask for verification of your identity to ensure the security of your information.

You also have the right to object to the processing of your personal information for certain purposes, such as marketing, and to withdraw your consent at any time. Please note that withdrawing your consent may affect our ability to provide certain services to you.

Cookies and Tracking Technologies

Our website uses cookies, which are small text files stored on your device, to enhance your browsing experience. Cookies help us remember your preferences (such as your language or shipping location), keep you logged in during your session, and track your activity on our site. You can control the use of cookies through your browser settings, where you can choose to block or delete cookies. However, disabling cookies may affect the functionality of our website and limit your access to certain features.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make changes, we will revise the “Last Updated” date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after the changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]. Our customer service team will be happy to assist you.

Last Updated: 2025.07.29